Why It Was Chosen
The business needed a reliable way to sync data between NetSuite, the eCommerce platform, and third-party tools without building and maintaining custom integrations.
How It Was Implemented
Celigo was used to manage automated data flows such as:
- Order synchronization
- Inventory updates
- Status and error handling
Monitoring and error logging were configured to catch failures before they impacted operations.
What Worked Well
- Reduced manual data handling
- Faster to deploy than custom-built integrations
- Clear error reporting when configured correctly
- Flexible enough to support common eCommerce workflows
What Did Not Work
- Requires active monitoring to avoid silent failures
- Mapping complexity increases with customization
- Licensing costs can grow over time
- Debugging can be non-obvious without documentation
Outcome and Impact
System reliability improved and operational errors decreased. Teams spent less time reconciling data and more time addressing actual business issues.
Would I Use It Again?
Yes. Celigo strikes a good balance between flexibility and stability when full custom integrations are not practical.